Privacy Policy

Last Updated: November 5, 2025

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But here at Pyrelith Dominion, we're straight shooters. You're trusting us with your fitness journey and your personal info, so we owe you total transparency about what we do with it.

This policy covers everything from the moment you walk through our doors at 1847 Granville Street to when you're scrolling through our website at 2am contemplating that early morning HIIT session. We've been in the Vancouver strength community long enough to know that trust ain't something you just get - you earn it, rep by rep, day by day.

What Information We Collect

Personal Details

When you sign up with us, we'll need the basics - name, email, phone number, address. Pretty standard stuff. We also collect your date of birth 'cause we need to make sure you're old enough to throw down in our combat training programs.

Health & Fitness Data

This is where it gets specific. We'll ask about any injuries, medical conditions, fitness goals, and your training history. Not trying to be nosy - we just don't wanna program deadlifts for someone with a herniated disc, y'know?

Payment Information

Credit card details, billing address, membership info. We use secure payment processors so your financial data isn't just sitting on our servers. That stuff gets encrypted and handled by the pros.

Usage Data

Class attendance, program participation, performance metrics. Basically how often you're showing up and crushing your workouts. This helps us tailor your programming and celebrate your wins.

How We Actually Use Your Info

Let's break down what we do with your data, no corporate BS:

  • Running Your Membership: Scheduling classes, processing payments, sending you reminders about that 6am Olympic lifting session you booked.
  • Personalizing Training: Your health info helps our coaches design programs that'll push you hard without breaking you. We've seen too many people get hurt from cookie-cutter programming.
  • Communication: Updates about schedule changes, new programs, facility closures. Sometimes we'll hit you up with nutrition tips or recovery strategies 'cause that's part of the game.
  • Improving Our Services: Analyzing attendance patterns, seeing which programs are crushing it and which ones need work. Data-driven coaching isn't just for your PRs.
  • Legal Stuff: Sometimes we gotta keep records for insurance, liability waivers, and complying with Canadian regulations. Not fun, but necessary.

Who We Share Your Data With

Here's the deal - we're not out here selling your email to spam bots or sketchy supplement companies. But there are a few situations where we share info:

Service Providers

Payment processors, email service providers, scheduling software companies. These guys need access to do their job, but they're contractually bound to keep your data secure and not use it for their own purposes.

Medical Professionals

If there's an emergency situation at the gym, we might need to share relevant health info with paramedics or doctors. Your safety comes first, always.

Legal Requirements

If we're legally required to disclose info - court orders, legal investigations, that kind of thing. We'll fight to protect your privacy, but we're not gonna break the law for anyone.

We will NEVER sell your personal data to third parties for marketing. That's not how we roll.

Data Security Measures

We take security as seriously as we take proper squat depth. Here's what we've got in place:

  • Encryption: Your data gets encrypted both in transit and at rest. Think of it like a locked safe inside a locked vault.
  • Access Controls: Only staff who absolutely need access to your info get it. Our front desk team can see your class schedule, but they can't peek at your medical history.
  • Secure Facilities: Physical files are locked up tight. Digital systems are password-protected and regularly updated.
  • Regular Audits: We review our security practices regularly, kinda like how you should be reviewing your form in the mirror.
  • Staff Training: Everyone on our team knows the importance of data privacy and how to handle sensitive info properly.

That said, no system is 100% bulletproof. We do everything humanly possible to protect your data, but if there's ever a breach, we'll notify you immediately and tell you exactly what happened.

Data Retention

We keep your active membership data for as long as you're training with us. Once you leave, we'll hold onto essential records for 7 years (that's what Canadian law requires for financial and liability purposes).

After that? It gets permanently deleted. Gone. Like your excuses after week one of training.

Your Rights (Yeah, You've Got 'Em)

Under Canadian privacy laws, you've got serious control over your personal data. Here's what you can do:

Access Your Data

Request a copy of everything we've got on you. We'll provide it within 30 days, no charge.

Correct Mistakes

Found an error? Let us know and we'll fix it ASAP. Wrong email or outdated injury info? We'll update it.

Delete Your Data

Want us to wipe your info? We'll do it, except for stuff we're legally required to keep.

Restrict Processing

Ask us to limit how we use certain data. We'll respect that while maintaining essential services.

Data Portability

Moving to another gym? You can take your training data with you in a usable format.

Withdraw Consent

Change your mind about marketing emails? Opt out anytime. One click, you're done.

Cookies & Tracking

Our website uses cookies - not the protein kind, unfortunately. Here's the breakdown:

Type Purpose Duration
Essential Cookies Keep you logged in, remember your class bookings. Can't disable these without breaking the site. Session
Performance Cookies Help us see which pages are popular, how people navigate the site. All anonymous stuff. 1 year
Preference Cookies Remember your settings like preferred class times or notification preferences. 6 months

You can manage cookie settings in your browser, but heads up - disabling some cookies might mess with site functionality. It's like trying to deadlift without chalking your hands - technically possible, but why make it harder?

Children's Privacy

Our programs are designed for adults 18 and older. We don't knowingly collect data from anyone under 18 without parental consent. If you're under 18 and wanna train with us, we'll need a parent or guardian to sign off on everything and handle all the data stuff on your behalf.

If we discover we've accidentally collected info from someone under 18 without proper consent, we'll delete it faster than you can say "burpee".

Changes to This Policy

Real talk - privacy laws change, our practices evolve, and we might need to update this policy from time to time. When we do, we'll:

  • Update the "Last Updated" date at the top
  • Send you an email if the changes are significant
  • Post a notice on our website and at the front desk

We won't make major changes without giving you a heads up. And if you don't agree with the new terms, you've got the right to close your account and request data deletion.

Questions? Hit Us Up

Look, if you've made it this far, you probably care about your privacy - and we respect that. If you've got questions, concerns, or just wanna know what data we've got on you, don't hesitate to reach out.

Call Us

(604) 555-7823

Visit In Person

1847 Granville Street
Vancouver, BC V6Z 1N3
Canada

We'll respond to all privacy inquiries within 30 days max, usually way faster. Promise we won't give you the runaround or bury you in legal jargon.